[refunds]

refund policy

[placeholder: legal text for you to review and edit]

This is a plain English starting point, not legal advice. Please have it checked before you rely on it.

Last updated: [DATE]

try before you buy

You can use CaptionSmith free for videos up to 60 seconds, so you can check it works on your computer before you pay.

refunds

[PLACEHOLDER: for example, "If it does not work for you, email us within 14 days of your purchase for a full refund. No questions asked."]

how to ask

Email [email protected] with the email address you used to buy and, if you have it, your order number.

after a refund

[PLACEHOLDER: what happens to the licence key after a refund.]